Legal

Refund and Cancellation Policy

Provisional. Not yet in effect.

Effective date: not yet in effect

This policy is part of the Terms of Service.

1. Automatic renewal, stated up front

Your subscription renews automatically. Unless you cancel before the end of the current period, we will charge your payment method for another period of the same length at the then-current price.

We will send a renewal reminder by email before each annual renewal, and before any monthly renewal where required by the law of your state.

2. Cancelling

You can cancel at any time, in-product, in two clicks: Settings, Billing, Cancel subscription. No phone call, no email, no retention conversation is required.

On cancellation:

  • Your subscription stays active until the end of the period you have already paid for
  • You keep access to everything until then
  • You are not charged again
  • We do not pro-rate a partial period

You may also cancel by emailing dev@repoify.com, though the in-product path is faster.

3. Refunds

Subscriptions. Fees are non-refundable except as stated here or as required by law.

We will refund in full where:

  • You cancel within a defined number of days of your first paid subscription and have not materially used the Service in that period;
  • We charged you in error, or charged an amount other than the one disclosed;
  • We terminate your account for convenience, in which case we refund the unused portion pro-rata;
  • Applicable law requires it, including any statutory cooling-off right in your jurisdiction.

We will consider a pro-rata refund where a material Service failure prevented use for a sustained period. Contact dev@repoify.com.

Credits. Credits purchased as a one-time top-off are non-refundable once consumed. Unconsumed credits purchased within the last a defined number of days may be refunded on request. Credits included with a subscription are part of that subscription and are not separately refundable.

4. Credit expiry

If your account is closed, remaining credits are forfeited, subject to Section 3.

5. Price changes

We will give at least thirty (30) days' notice before any price increase affecting you. Increases take effect at your next renewal. If you do not accept the new price, cancel before that renewal and you will not be charged it.

6. Failed payments

If a payment fails we will retry and notify you. If it remains unpaid after a defined number of days we may suspend access. We will not delete your data solely for non-payment for at least thirty (30) days after suspension.

7. Chargebacks

If you dispute a charge with your bank rather than contacting us, we may suspend the account while the dispute is resolved. Please contact dev@repoify.com first; most disputes are a billing misunderstanding and we would rather just fix it.

8. How to reach us

the Repoify entity our registered postal address Billing: dev@repoify.com

We respond to billing enquiries within two (2) business days.

Questions about this document: dev@repoify.com.